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  1. Today
  2. Max Logan

    Bug Main Menu

    Hi Heidi, thank you for your reply, I went to change the layout, but it was already at 100%, so I tried to 125% (log out) and then came back at 100% and I also activated that windows can fix scaling for apps (log out), it didn't work... Moreover, I realise that I can't anymore insert text on my pdf, if I try to do it the application crash... I may have other bug that I don't know yet I tried to open an old version of WdShare but I Still have the same issue...
  3. Gary Levine

    convert pdf to word

    I am an old guy with a number of hard copy document that i wish to convert to word format and edit as word documents. PDFElements has managed to convert them into strange little boxes and large half-page sized grids. Is there not a basic way to convert the hard copy -->pdf-->standard word format? Thank you. G.M.L.
  4. tani

    document protégé

    bonjour, modificateur de commentaire un document protégé sur windows? oui
  5. m.gavioli

    PDF Element Server not responding

    i've sent the mail via wetransfer at customercenter.wonder@gmail.com
  6. Heidi Chan

    Select part of a PDF file

    Hi LuisBento, I am afraid that this is a bug. Our programmers have found that it is caused by the DPI. Could you please check this guide to change the scaling and layout to 100% for a try? https://support.microsoft.com/en-ca/help/4027860/windows-10-view-display-settings We will upgrade our 32 bits to 64 bits next year. At that time, this problem can be resolved at its root. Thanks for your understanding.
  7. Heidi Chan

    How do I reorder Form Fields

    Hi Pat39, Here is a FAQ to your problem. http://support.wondershare.com/#/article?id=1371 Hope this would help.
  8. Heidi Chan

    How do I merge 2 PDFs into one file

    Hi Martinj, To combine 2 PDFs into one, it is simple: Hope this helps.
  9. Heidi Chan

    Blank page after login on Android app

    Hi Ash, Is it the same for all files you tried? What is the version of your downloaded app? More details will be appreciated.
  10. Heidi Chan

    Image overlay / positioning

    Hi Peter, I see. That is a very useful and practical feature in working with images. Thanks for your suggestion. There might be an alternative solution for you. Please go to Edit>Background. Upload the image file then change the Opacity. Please see below: Cheers,
  11. Heidi Chan

    Auto Populate

    Hi pgdiver, PDFelement 6 Pro can help you with that just as Acrobat. Please make sure you set the same name for those text fields. Then the data will auto populate if you enter the data in one form field. Hope this helps.
  12. Heidi Chan

    How to create same-size check boxes

    Hi Dennisjay3, I am sorry to hear that our program cannot help you do copy and paste within the same document? What do you want to copy and paste? The text or the form field or else? Currently our program can support to copy and paste text within the same document, from the document to another document. Our program can also support to copy and paste the form field within the same document. For copying and pasting the form filed across file, our team is building up that feature. For creating a series of check b boxes that are all the same size, our program can do that. Please see the screenshot below Hope this helps.
  13. Heidi Chan

    How to Cut & Paste text in PDF document

    Hi Ros, What do you want to copy and paste? The text or the form field or else? Currently our program can support to copy and paste text within the same document, from the document to another document. Our program can also support to copy and paste the form field within the same document. For copying and pasting the form filed across file, our team is building up that feature. Best,
  14. Heidi Chan

    Pop up message

    Hi Summit, Here are the instructions to delete the helper compact: 1. Open Finder, click Go>Go to folder on the top menu, 2. Input ~/library 3. Find Application Support folder and open it. 4. Delete Wondershare Helper Compact file in the Helper folder. Hope this helps.
  15. Heidi Chan

    Added image gets lost and can't select to edit

    Hi Shazz, Sorry about that. Could you please send us the file and the image and we can have a further analysis on this? Thanks in advance.
  16. Heidi Chan

    sizing pages

    Hi Jag, For your case, I think crop function can help do what you want: https://pdf.wondershare.com/pdfelement/user-guide.html#crop_pages If not, please send us your PDF file and we will have a closer look. Best,
  17. Heidi Chan

    Export de Formulaire

    Hi Novarea, It is advised to use the insert page function: https://pdf.wondershare.com/pdfelement/user-guide.html#insert_pages Hope this helps.
  18. Heidi Chan

    Bug on Extract Data From Scanned PDF

    Hello, @JCT Thanks for the document and our developers replicate this issue. We will fix this issue as soon as possible. Thanks for your reporting!
  19. Heidi Chan

    Date Field Calendar Dropdown

    Hi AndrewB, Thanks for your great suggestion. It is a very practical suggestion from the perspective of the users. From the programmers' point view, this feature is difficult to be developed. We will keep working a solution out for that. Thanks!
  20. Heidi Chan

    Blank pages with pdf password protected files

    Hi I am afraid that we did not find any email sent from wondershare@joseleca.com to pdfelement@wondershare.com. Could you please try sending the file to my personal email address: heidi.chan@wondershare.com ? Your understanding and cooperation is appreciated.
  21. Hi Zack, Can you send us the file and record a video to show us the problem so that we can replicate it to figure it out? Thanks in advance.
  22. Heidi Chan

    Bug Main Menu

    Hi Max, Could you please check this guide to change the scaling and layout to 100% for a try? https://support.microsoft.com/en-ca/help/4027860/windows-10-view-display-settings We will upgrade our 32 bits to 64 bits next year. At that time, this problem can be resolved at its root. Thanks for your understanding.
  23. Hi Mark, Please check this thread for your reference:
  24. LuisBento

    Select part of a PDF file

    When I select part of a PDF file, with "camera", the selection doesn't match. Is this a bug? PDF selection.docx
  25. Yesterday
  26. Pat39

    How do I reorder Form Fields

    I am using a MacBook Pro running OS Mojave if that makes a difference.
  27. Pat39

    How do I reorder Form Fields

    I have added form fields to my PDF using Form Field Recognition button in Forms Edit. Some of the fields are out order and therefore Tabbing between fields is confusing. I can see the tab numbers by clicking on Show Tab Numbers in Forms Edit. But have not been able to change.
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