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  3. I work in a company. We bought some licenses of PDF Element (7.X) but although we can install the program we are unable to login because our proxy or firewall is blocking the connection. We get the message "Your network conection is error..." (see image) I need to know which specific addresses (url) the PDF element uses to login user´s authentication. So, we would create rules in our proxy / firewall.
  4. Guest

    Custom Stamps in PDFelement 7

    Apparently the feature that used to be available in Version 6 is not available anymore in Version 7.
  5. Thomas Steen-Larsen

    Remove white bleed

    This would help me save a lot of time. Now I have to do this online to pdf-documents containing labels before printing. Is there any new information about when this feature could be expected to make it to a release?
  6. Guest

    Office Manager

    Bought this software as I needed to be able to Flatten my pdfs so all users (WIN, Unix, MAC) could see all changes. But when I flatten it always saves a copy of the pdf. Is there no way to just overwrite the original pdf with same file name?
  7. Shen

    Changing Text Colour

    Hello, Sorry for all the inconvenience caused to you. For your case, can you send us the screenshot of the problem page so that we check what's happening here? It will be highly appreciated if you also send us your original file and we will test on our side. Please contact Wondershare Support by this link: http://support.wondershare.com/en/contact
  8. Hello, Please right click your PDF file, Open With-> Select the default program and remove the checkbox as the image shows.
  9. Shen

    Problems with liscence / Move to new PC ...

    Hello, Sorry for all the inconvenience caused to you. Please make sure that you have downloaded the right version and register with your license email and registration code: http://download.wondershare.net/pdfelement6-pro_full2996.exe If you still can't register successfully, please contact Wondershare Support by this link: http://support.wondershare.com/en/contact
  10. Shen

    Administrator

    Hello, Please follow the steps to set default printer. 1. Right-click the "Start Menu" icon 2. Select "Control Panel" 3. Click "View devices and printers" 4. Open the "Devices and Printers" management interface 5. Right-click the device to specify the default printer, and select "Set as Default Printer"
  11. Shen

    delete image in Mac version

    Hello, So sorry for all the inconvenience caused to you. There are several layers for your file, please make sure that you have clicked the image layer and then you can delete it. Or you can send us your files so that we guide you how to delete the image. Please contact Wondershare Support for more help: http://support.wondershare.com/en/contact
  12. Shen

    Problem with calculation form

    Hello, Sorry for all the inconvenience caused to you. For your case, can you send us the screenshot of the problem page so that we check what's happening here? It will be highly appreciated if you also send us your original file and we will test on our side. Please contact Wondershare Support by this link: http://support.wondershare.com/en/contact
  13. Guest

    Google drive does not show up as a cloud option

    I just bought this because of the integration features and your user guide still states that one drive can be synced. That’s where all my files are stored. I want my money back if you aren’t going to fix the access issue
  14. WardXmodem

    Selecting a small graphic selects all graphics

    I just OCRed a sales receipt, with writing on it. Sure enough, just as above, you can't select and move the graphics individually - it always selects the entire page. Am I in the wrong place to ask for help??
  15. Shen

    OCR process unexpected error

    Hello, Sorry for all the inconvenience caused to you. The OCR quality depends on the original file quality, the direction of the pages, the correct language of OCR chosen to match your file language, also the size of your file. For your case, please don't try to OCR for 500 scanned pages at one time or it will take long time to OCR and may encounter error. Hope you kindly understand.
  16. Guest

    Problem with calculation form

    Hi I have a problem with the form calculation. When I am writing a numers I can see only dots. Please find a screencast with explanation: and pdf form https://drive.google.com/file/d/1FsU36Eac08HtmMLTB1OipVU2anBXnHdA/view?usp=sharing
  17. Earlier
  18. AndyB

    Changing Text Colour

    When editing a selection of text there are issues with changing the colour of the text. This bug needs to be resolved. There are also a number of times when the function of including text does not function on a PDF.
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  20. Tia

    Get PDFelement For $49

    Cyber Monday😊😊 🛒Get PDFelement From $49! Best Price of the Year! GET NOW: http://bit.ly/2L9tGZX
  21. Guest

    Administrator

    Hi, how do I change the default printer?
  22. A year has passed and as a new user I'm keen to see this feature enabled.
  23. Donna de Chabert

    Unable to create individual text boxes

    I meant to add that you can close the file with the letters as individual text boxes, but when you open it again, the boxes link together.
  24. I am trying to produce Fillable, Sign able documents for a website I am developing. So far the signature fields are not recognized by the EDMS. I see them on PDF Element, but not online. Is there a way to make these Signature fields stick to the PDF document for online signing?
  25. On the product website for mobile pdfElement, the text column for iPhone cites iOS 9.0 as the minimum, but in fact the minimum is 10.0. I got all excited because it's unusual that 9.0 be supported anymore; but alas it was a reference that missed getting updated. Please fix so nobody else gets annoyed/disappointed.
  26. Donna de Chabert

    Unable to create individual text boxes

    Each of the letters were created as individual text boxes. Sometimes as many as four letters will be grouped, That creates a pain when editing because the letters cluster. donna_112619.pdf
  27. Guest

    delete image in Mac version

    When I select the image box everything is grayscale except of add image box.
  28. Guest

    Creating Custom Stamp

    Hello, I would like to create a custom stamp in version pdf element 6 pro for MAC, but the button to create an own stamp isn't there. Could you please let me know how this will works? Thanks in advance. Karsten
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