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Rebecca Chen

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  1. Our PE Rewards Program (PERP) is designed to reward active members who consistently contribute valuable content to the PDFelement Community Forum. After all, our forum would not be the same without you! How do I become a Community Leader? Every post that you make results in 1 increase in Rank This means that every time you start a new thread, thank someone for their time, or answer other questions, your Rank increases by 1. Every "like" that you receive results in 1 increase in Reputation This means that every time someone clicks the "like" button on a comment/post you made, your Reputation increases by 1. Please refrain from spamming comments. Points and/or comments will be removed at the moderators' discretion. What are the levels of Reputation? Member: 1) Poker-Face [0] 2) Low-key [1-5] 3) Helpful [6-20] Leader: 4) Reliable [21-45] 5) Credible [46-80] 6) Perspicuous [81-110] 7) Elite [111-150] What are the Ranks? Member: 1) Lurker [0-10] 2) Acquaintance [11-25] 3) Rookie [26-45] 4) Regular [46-70] Leader: 5) Geek [71-100] 6) Addict [101-140] 7) Master [141-190] Rewards and Recognition To show that we appreciate your participation, PDFelement recognizes its community participants through a rewards program. To reach a new prize tier, you must achieve a specific ranking and reputation points. Tier 1: $5 Starbucks Gift Card Achieve Helpful Rookie (6 Reputation | 26 Ranking) Tier 2: $50 Wondershare Credits Achieve Reliable Regular (21 Reputation | 46 Ranking) Tier 3: Free copy of any Wondershare software Achieve Credible Geek (46 Reputation | 71 Ranking) More prizes to be announced... Redeem your Rewards Once you are eligible to redeem your reward, please send an email to PErewards@wondershare.com with the following information: Name (First and Last). Username in Community. Which tier you are redeeming. If there is a choice in prize, please state which option you would like. Upon submission, please allow 2-3 business days for your rewards application to be reviewed. You are welcome to direct any other questions about the PE Rewards Program to community@pdfelement.io.
  2. Rebecca Chen

    Opening a very large pdf file.

    Hi Abyssi, The size limit is 2GB. If you can split the PDF in half that should work. You can open the PDF file in Google Chrome and "Print" the document. Once the printing screen comes up, you can indicate which pages you want to "print", then save that as a separate document. Let me know if this helps! Rebecca
  3. Hi Manuel, Which version of Windows do you have? Best, Rebecca
  4. Rebecca Chen

    PDFelements 6 Pro failure to install

    Thanks for attaching the screenshot, Insight! What version of PDFelement were you trying to update to (eg. 6.6, 6.7)? Has this happened before for previous updates? Best, Rebecca
  5. Rebecca Chen

    PDF file association is lost after software update

    Hey Maran, To clarify, are you saying this happens when your Windows 10 updates or when PDFelement updates? And you're concern is that the default app settings reset, correct? Best, Rebecca
  6. Hey MB, Could you please attach the file here/screenshots of the finished boxes without zooming in? I'll send a report to the developers. Best, Rebecca
  7. Rebecca Chen

    Right-click to convert or merge files from windows

    Hey Lars, This isn't a feature right now in PDFelement, thanks for the suggestion! Best, Rebecca
  8. Rebecca Chen

    submit button

    Hey gammon guy, I've removed your email for privacy reasons! Because PDFelement is not an email client, it won't automatically push e-mails. If you install Outlook on your computer, it should work. Best, Rebecca
  9. Rebecca Chen

    Push Button Submit Documents without using Email

    Hi mae32292, Love the fact that your office is trying to find alternatives to paper waste! In this case, you can try one of the following with PDFelement: 1) Users can share the completed files directly to pre-determined Cloud services. Between Mac and Windows, the common one is Dropbox. Other cloud services are not yet available. This feature can be found under: Windows: File -> Share Mac: File -> Dropbox 2) To collect form data on specific URL under the "Forms" option, you would have to create a server directory with "edit" permission. Example - http://www.[domain]/[folder]/[subfolder]/ for an Internet address or \\[server]\[folder]\[subfolder]\ for a location on a local network. Let me know if this helps, Rebecca
  10. Rebecca Chen

    PDF file association is lost after software update

    Thank you for reporting this, Maran. We'll have a look! Best, Rebecca
  11. Rebecca Chen

    Typewriter command VERY cumbersome

    Hi there, For the typewriting function, you need to pre-determine the area of the text first. After selecting the tool, drag out the text box size that you want before typing. This will prevent it from creating its own line feed after 24 characters. The typewriter is found under our "annotations" tool so they tend to be different colors. If you want a text function that has the default set as black, is free-flowing, and does not have "new text" as a default, you can use the "Add text" function instead, which is located under the "Edit" tab. Best, Rebecca
  12. Rebecca Chen

    PDF Element Crashing when changing background

    Hey DavidSkywalker, Thanks for reporting this. Our developers have located the problem and will be working on it for the next version. Let us know if you come across other issues! Best, Rebecca
  13. @Alllly @DavidSkywalker The developers have located the problem and will be working on it for the next version. Best, Rebecca
  14. Rebecca Chen

    Batch password protection

    Hi Pulpstar, The Windows product doesn't have this tool. If you have access to a Mac, I can switch your license over if you'd like. Let me know! Best, Rebecca
  15. Hey Alllly, I've attached a screenshot of my conversion from PDF -> Excel. I didn't have a data table on hand so I converted an image of one to PDF and went from there: It seems to be fine on my end. I'm on Mac OS Sierra version 10.12.6. My PDFelement is version 6.6.1.3295. How about you? Best, Rebecca
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