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Heidi Chan

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Heidi Chan last won the day on February 18

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  1. PDFelement enables you to easily edit PDF planner templates by inserting text and form field. Check more about the giveaway here: http://bit.ly/2BWzrWt
  2. Heidi Chan

    text deletes while resizing automatically

    Hi Tony, Please change the auto font in the font size column, then it shall be working fine. Font size 11 is recommended for your document. Thanks and best,
  3. Heidi Chan

    Bug after registration

    Hi Karine, I am sorry for the inconvenience that caused to you. For your case, please reinstall the program that has OCR embedded in it from the link below: http://download.wondershare.com/mac-pdfelement6-pro-ocr_full2992.dmg It shall help solve this issue. Best,
  4. Heidi Chan

    comments import\export

    Hi Anatoly, I am afraid that this feature is not enable in PDFelement yet. Thanks for your suggestion.
  5. Heidi Chan

    text deletes while resizing automatically

    Hi Tony, Do you refer to the text box under Edit or Comment or the text field? Any screenshots or documents will be appreciated. Best,
  6. Heidi Chan

    Converting Words in a Picture to an Excel Sheet

    Hi Keenan, Yes, you can use PDFelement 6 Professional to have a try. To import the data from a picture into Excel, it is advised to use the "data extraction" feature. Here is the detailed guide: https://pdf.wondershare.com/pdfelement-mac/user-guide.html#extract_data Hope this helps. Best,
  7. Heidi Chan

    Tables removed in PDF to Excel Conversion

    Hi Mary, I think you will get a clue if you check this thread: Please let me know if you need more assistance. Best,
  8. Heidi Chan

    Watermark problem

    Hi Rachael, that is done!
  9. Heidi Chan

    (German) Kein Update möglich

    Hi Sascha, Did you download the upgraded program PDFelement 6 Professional? It is more functional than PDFelement 6 standard. So you actually get a better product. Best,
  10. Hi Cody, We seem to fix it. Please try again. Thanks.
  11. Hi Cody, Namely there is no limit on file size. To help us better figure this out, could you please let us know the process ID for this document? How to get the process ID has been shown as below: Look forward to your getting back.
  12. Heidi Chan


    Hi Marcello, I am afraid that currently batch search multiple documents is not available in PDFelement. We will consider this feature in the near future. Thanks for proposing that!
  13. Heidi Chan

    PDF Element fails to open document

    Hi Lanae, According to your email address, I found your purchase record of PDFelement 6 in our system. Since PDFelement 6 cannot open XFA files, so I wonder whether your PDFs are XFA files? And for this kind of file, it can be opened in PDFelement 6 Professional. Please let me know if you have any doubts.
  14. Heidi Chan

    Centering text

    Hi Mike, Please check the centering text option in the screenshot below: Hope this helps.
  15. Heidi Chan

    Optimize option not available

    Hi Ashish, For your information, PDFelement 6 for Mac does not support optimize feature while PDFelement 6 Professional supports this. Please check the guide here: http://support.wondershare.com/how-tos/i-want-to-reduce-file-size.html Best,

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