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Heidi Chan

Community Manager
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Everything posted by Heidi Chan

  1. PDFelement enables you to easily edit PDF planner templates by inserting text and form field. Check more about the giveaway here: http://bit.ly/2BWzrWt
  2. Heidi Chan

    text deletes while resizing automatically

    Hi Tony, Please change the auto font in the font size column, then it shall be working fine. Font size 11 is recommended for your document. Thanks and best,
  3. Hi Xavier, If you close the edit model after you open it, it will be displaying all good. Please see the screenshot below: Any question, feel free to let us know. Best,
  4. Heidi Chan

    There has to be an easier way!

    Hi Kimberly Thanks for your long-term support for us. I bet you must be quite familiar with navigating our program so far. To answer your questions, 1. I am afraid not. Did you find any program that can accomplish this? 2. As you have found out, format is not in the properties settings when selecting multiple fields at one time. 3. Right click the form field to choose the option of Use as Default. But it is only for some basic setting such as font size and font color. 4. Could you please explain more about this function? I am sorry that it is not clear enough to me. 5. We will keep improving the capacity of our program. If it crashed again, please send us the log file if possible. Since you are a regular visitor and poster here, so better to keep you informed, Bella will be taking in charge of this forum and engaged with all posters here from now on. Thanks for your support.
  5. Heidi Chan

    Define size or dimensions of a field

    Hi Martin, I am afraid that currently this is only available in Windows version. Thanks for your suggestion.
  6. Heidi Chan

    Adding pdf pages to an existing pdf

    Hi Chris, Sorry for the flaw. Inserting multiple PDFs at one time is not enabled in PDFelement 6 Professional for Mac. Thanks for your suggestion. It will be forwarded to our product manager.
  7. Heidi Chan

    Unable to open in Chrome

    Hi Anne, There is no limit to how many number of form fields can be added in one document. So Microsoft Edge is the only web browser that cannot be compatible with the advanced settings of the form fields? Thanks for your support.
  8. Heidi Chan

    Add a color rectangle to background

    Hi Harold, I am afraid that this option is not enabled in PDFelement. But there is a backup plan. Since PDFelement supports to add a file as background. So actually you can create a transparent file with the color rectangle. Hope this helps.
  9. Heidi Chan

    Wrong email used for sign up

    Sure. please email to pdfelement@wondershare.com. Bella will be able to assist you on that if you explain this or send the link of this thread to her. Best,
  10. Heidi Chan

    Wrong email used for sign up

    Sure. please email to pdfelement@wondershare.com. Bella will be able to assist you on that if you explain this or send the link of this thread to her. Best,
  11. Heidi Chan

    Felder verknüpfen

    Hi Lars, Yes, you can do what you want by setting the name of the different form fields to be the same in Text Field Properties windows. Hope this helps.
  12. Heidi Chan

    prevent pdf edit- make read only

    Hi there, Yes, setting a permission password would help. Here is the detailed introduction: http://support.wondershare.com/how-tos/i-want-to-lock-my-form-so-that-others-can-fill-out-the-form-but-cannot-edit-the-pdf-document.html Thanks for your support.
  13. Heidi Chan

    Sign X IS DOWN!!!

    Sorry for that. How about now? It seems to work fine now.
  14. Heidi Chan

    Moving words from page 1 to page 2

    Hi Facundo, Unlike Word, PDF is a special format and each page is separate, the words can not be moved from page 1 to page 2, which is the same with other PDF programs. Thanks for your understanding.
  15. Heidi Chan

    Bug after registration

    Hi Karine, I am sorry for the inconvenience that caused to you. For your case, please reinstall the program that has OCR embedded in it from the link below: http://download.wondershare.com/mac-pdfelement6-pro-ocr_full2992.dmg It shall help solve this issue. Best,
  16. Heidi Chan

    comments import\export

    Hi Anatoly, I am afraid that this feature is not enable in PDFelement yet. Thanks for your suggestion.
  17. Heidi Chan

    Loosing licence

    Hi Kjeld, Your license code for PDFelement 6 is still valid. It is likely that you download the upgraded program PDFelement 6 Professional, which is different from PDFelement 6. Here is the download link for Wondershare PDFelement 6: http://download.wondershare.com/pdfelement6_full2989.exe Hope this helps.
  18. Heidi Chan

    Customise the toolbar

    Hi Trevor, I am afraid that customizing the toolbar is not supported by PDFelement 6 Professional. Yet, there are some customized options for Quick Access toolbar. Thanks for your support.
  19. Heidi Chan

    Upgrade to Pro

    Hi Mark, There shall be the upgrade button within the program PDFelement 6. Or you can get the coupon link to upgrade directly from here: https://pdf.wondershare.com/upgrade.html Hope this helps.
  20. Heidi Chan

    Rotate Shapes under Comment Menu

    I am afraid not. Thanks for the suggestion, though!
  21. Heidi Chan

    text deletes while resizing automatically

    Hi Tony, Do you refer to the text box under Edit or Comment or the text field? Any screenshots or documents will be appreciated. Best,
  22. Heidi Chan

    Converting Words in a Picture to an Excel Sheet

    Hi Keenan, Yes, you can use PDFelement 6 Professional to have a try. To import the data from a picture into Excel, it is advised to use the "data extraction" feature. Here is the detailed guide: https://pdf.wondershare.com/pdfelement-mac/user-guide.html#extract_data Hope this helps. Best,
  23. Heidi Chan

    Wrong email used for sign up

    Hi Ange, I found your order QS190206085746599083138 in our system. Please send me your business email address if you want to change the licensed email from your private email to your business email, and we will help change it on the back end. Thanks for your support.
  24. Heidi Chan

    custom Javascript

    Hi Michael, Thanks for the info. Could you please also send the screenshots to show us where to find this function from Adobe Acrobat? Look forward to your getting back.
  25. Heidi Chan

    PDF Element un-registered

    Hi Jon, It shall be working now. Please try again and let me know if it still fails to work. Best,
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