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Brett Caudle

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About Brett Caudle

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  1. Brett Caudle

    SignX Server Is Down

    It looks like it's down again.
  2. Brett Caudle

    SignX Server Is Down

    Thank you! However, it's still been going in and out for me throughout the day. Currently it's not working for me.
  3. Brett Caudle

    SignX Server Is Down

    Hello, The SignX thread wouldn't let me post, so I'm posting here instead. For the past week, SignX has mostly not been working for me. It simply doesn't let me log in. I know my credentials are correct because every once in a while it DOES let me log in - just not very often. I've tried emailing several times, but no one ever responds. Please help!
  4. Brett Caudle

    Sends not showing up on client's end

    Thanks.
  5. Brett Caudle

    Sends not showing up on client's end

    I simply click on one of the templates that I created, push the "Add signers' Email" button, then push the "Send For Signnature" button. By the way "Signature" is misspelled on the button. It should have only one "n". I do seem to have more success when I send to gmail addresses, but that's not always the case.
  6. Brett Caudle

    Sends not showing up on client's end

    Hello, Ever since I created my account (about a month ago), my document sends have been making it to my clients about 50% of the time. When it does arrive successfully, it goes to their Spam. The 50% of the time when it doesn't arrive at all, I always have my clients search throughout their email, and sometimes have them wait for a while. Once I had it show up for a client about 8 hours after I sent it. But again, sometimes they never arrive. Has anyone else had issues with this? I sent an email to Support a couple weeks back, but never heard from them.
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