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Brett Caudle

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About Brett Caudle

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  1. Brett Caudle

    Sends not showing up on client's end

    Thanks.
  2. Brett Caudle

    Sends not showing up on client's end

    I simply click on one of the templates that I created, push the "Add signers' Email" button, then push the "Send For Signnature" button. By the way "Signature" is misspelled on the button. It should have only one "n". I do seem to have more success when I send to gmail addresses, but that's not always the case.
  3. Brett Caudle

    Sends not showing up on client's end

    Hello, Ever since I created my account (about a month ago), my document sends have been making it to my clients about 50% of the time. When it does arrive successfully, it goes to their Spam. The 50% of the time when it doesn't arrive at all, I always have my clients search throughout their email, and sometimes have them wait for a while. Once I had it show up for a client about 8 hours after I sent it. But again, sometimes they never arrive. Has anyone else had issues with this? I sent an email to Support a couple weeks back, but never heard from them.

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