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Everything posted by StevenS

  1. StevenS

    'Where is UNDO in PDFelements?

    Ctrl-Z I believe is the key combination to undo actions.
  2. StevenS

    Help with scanned PDF conversion into Word

    Hey Catherine, I've converted the PDF to word, it's attached to this reply. Seems to be okay, which version of PDFelements are you on? IRPF 2013 CATHERINE.docx
  3. StevenS

    Printer error

    Hi, I would personally try to update the print driver if it isn't the latest version. Also I was open the %APPDATA% folder -> Wondershare -> and delete all the files found. Thanks
  4. StevenS

    Help with scanned PDF conversion into Word

    Hey Catherine, Is the PDF file you provided the same one that you are converting to word?
  5. StevenS

    Printer error

    What version of the software are you on? Which printer do you have? What is the current OS on your machine?
  6. StevenS

    How can I scan both side of a document?

    Hi, unfortunately that's currently not a feature. Will forward this information to development team. Thanks
  7. StevenS

    Printer error

    Is your print driver installed? Does it print with other readers? Ctrl-P is the shortcut to print, it also works with your browser. When you print you have to select the correct printer to print from, sometimes it defaults to another device.
  8. StevenS

    "Print on both sides of page" persists after finishing

    I can't seem to reproduce your issue. Are you adjusting your printer properties when printing, or are you selecting "Booklet" under print mode? If you are adjusting your printer properties, your printer will remember the settings for the next time you want to print until you manually change it. You can access the printer properties from windows as well, Not just from the application.
  9. It doesn't look like that's a feature.
  10. StevenS

    Lockdown virus in PDF_Element

    Can you not create a firewall rule to let PDFelements through??
  11. StevenS

    Text size when form filling

    Form --> Form Edit --> Right click the address field --> Properties --> Options --> Check Multi-line.
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