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José Leça

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About José Leça

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  1. I have the same exact problem. Please fix the problem and release new update.
  2. José Leça

    Blank pages with pdf password protected files

    Hi, Can you please give me some feedback about this issue? Thank you.
  3. José Leça

    Blank pages with pdf password protected files

    Hi, I have sent it to community@pdfelement.io. I'm sending this time to pdfelement@wondershare.com The recent update did not fixed the problem. However, I can see the pdf content at the file thumbnail. Also, if I export to image inside PDF Element, the jpg file shows the pdf content and not a blank page.
  4. José Leça

    Blank pages with pdf password protected files

    Hi, Since the files have sensitive information I have sent it by email. Regards
  5. Hi, I’m a recent user of PDF Element 6 Professional. I’m enjoying using the program but I have a problem with pdf password protected files. After introducing the correct password to open the pdf, there is only blank pages. I have also tried other option, which was to remove the password protection but the problem is the same. With other two pdf readers, Adobe and PDF-XChange I can open and see the document without any problem. Please fix this bug.

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