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WAS

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  1. WAS

    Data Extract: memory is corrupt

    Heidi, That did fix it. Thank you. However, I get all my manual fields to properly output to csv except for the 7 big numbers at the top right. I tried changing the size of the field to see if that would help. It comes out as things like "j j", "3 J t r c- I* ", etc. On the home tab when i output straight to excel, it properly outputs the 7 numbers correctly so i know the software can properly read it. Any suggestions on how to make the 7 numbers process correctly in my data extraction? Thank you
  2. WAS

    Data Extract: memory is corrupt

    Hello Heidi, Please see jpeg attached. I'm using Windows. Thank you.
  3. I just started using the software to process scans of hard copy tickets. I receive the ticket as a jpeg, I OCR it to a pdf, then try to form data extract using marked pdf fields. It's a 1 page pdf that shows 4.28MB in size on the batch process screen. I have been unable to get a successful extract. It only produces a blank csv. Can someone help me resolve this? Thanks Here is the extract log i get when processing the batch: 2018-11-05 09:42:06$Info$Data Extract$============================================================ 2018-11-05 09:42:06$Info$Data Extract$Batch execution start. 2018-11-05 09:42:06$Info$Data Extract$Batch execution files:[1/1] 20181105_095847_1_OCR.pdf. 2018-11-05 09:42:07$Info$Data Extract$Initialize the extractor.--------------------------- 2018-11-05 09:42:07$Info$Data Extract$Fileds count:12,fileds: Ticket,Date,Time,County,Truck #,Capacity,Driver,Collection GPS Lat,GPS Collection Lng,Collection Address,Disposal Site,Load Call 2018-11-05 09:42:07$Info$Data Extract$Initialize the extractor is exceptional, the exception message:Attempted to read or write protected memory. This is often an indication that other memory is corrupt. 2018-11-05 09:42:07$Info$Data Extract$Data extraction parameter is abnormal! Extract interrupt! 2018-11-05 09:42:07$Info$Data Extract$Document operation interrupted. 2018-11-05 09:42:07$Info$Data Extract$Save the extracted data to the CSV file. 2018-11-05 09:42:07$Info$Data Extract$Data extraction complete, file output path:C:\Users\jonathan.wyrick\Dropbox\Creative Edge Contractors\Hurricane Michael Cleanup\CERES\Tickets and Billing\Week of 1028-1103\DataExtract.csv. 2018-11-05 09:42:07$Info$Data Extract$Batch execution 1 files, succeed:0, failed:1. 2018-11-05 09:42:07$Info$Data Extract$Failed files: 20181105_095847_1_OCR.pdf 2018-11-05 09:42:07$Info$Data Extract$Batch execution end. 2018-11-05 09:42:07$Info$Data Extract$============================================================
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