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Jurgen Tuttens

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About Jurgen Tuttens

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  • Birthday November 11

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  1. Jurgen, sorry, I'm a bit confused here. Are you saying that if I uninstall  version 6 pro, then go to the website and try to reinstall version 6 pro, I automatically get version 7 pro downloaded? And do I or do I not have to pay for that? Confused. Ellen.

  2. Jurgen Tuttens

    How to register PDF Element 7? Frustrated

    Sorry I can't help either. This worked for me.
  3. Jurgen Tuttens

    Buy or Login Ver. 7 Pro

    +1 same problem, I have to login every morning
  4. Jurgen Tuttens

    How to register PDF Element 7? Frustrated

    Hello, I had the same issue. Seems Wondershare does his share of confusion. Pun intended. I even ended up installing a paid version 7 next to a paid version 6 pro. Solved it this way: - uninstall everything - install the pro version from the site (you will notice after installing that this will be the nowhere - except in this forum - mentionned 7 pro) - log in , your license will be granted I asked a refund for the basic 6 version. Rgrds.
  5. Jurgen Tuttens

    Brand-new PDFelement Pro is here!

    Addition: uninstalling and reinstalling the pro version enables the 7pro version. I asked a refund for the 7 basic. Case closed. But not happy due to contradictory information (site / mail / help-upgrade).
  6. Jurgen Tuttens

    Brand-new PDFelement Pro is here!

    If 7 pro is out, why kees my 6pro version telling me there are no upates available? Why does Wondershare pushes via mail 6pro users in installing a 7 basic version for free, if they can push these customers in upgrading their 7 pro version? Confused.

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