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Jurgen Tuttens

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About Jurgen Tuttens

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  • Birthday November 11

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  1. Jurgen, sorry, I'm a bit confused here. Are you saying that if I uninstall  version 6 pro, then go to the website and try to reinstall version 6 pro, I automatically get version 7 pro downloaded? And do I or do I not have to pay for that? Confused. Ellen.

  2. Jurgen Tuttens

    How to register PDF Element 7? Frustrated

    Sorry I can't help either. This worked for me.
  3. Jurgen Tuttens

    Buy or Login Ver. 7 Pro

    +1 same problem, I have to login every morning
  4. Jurgen Tuttens

    How to register PDF Element 7? Frustrated

    Hello, I had the same issue. Seems Wondershare does his share of confusion. Pun intended. I even ended up installing a paid version 7 next to a paid version 6 pro. Solved it this way: - uninstall everything - install the pro version from the site (you will notice after installing that this will be the nowhere - except in this forum - mentionned 7 pro) - log in , your license will be granted I asked a refund for the basic 6 version. Rgrds.
  5. Jurgen Tuttens

    PDFelement 7 for existing users

    See other post. Uninstalling and reinstalling the pro version enables the 7pro version. Can't find the logic why 6pro does not indicate it can be upgraded; Can't find the logic why pro users get a commercial mail pushing them to downgrade to a newer but basic version. Case closed. But not happy due to contradictory information (site / mail / help-upgrade).
  6. Jurgen Tuttens

    Brand-new PDFelement Pro is here!

    Addition: uninstalling and reinstalling the pro version enables the 7pro version. I asked a refund for the 7 basic. Case closed. But not happy due to contradictory information (site / mail / help-upgrade).
  7. Jurgen Tuttens

    Brand-new PDFelement Pro is here!

    If 7 pro is out, why kees my 6pro version telling me there are no upates available? Why does Wondershare pushes via mail 6pro users in installing a 7 basic version for free, if they can push these customers in upgrading their 7 pro version? Confused.
  8. Jurgen Tuttens

    PDFelement 7 for existing users

    "This ist not correct. I'm having PDFelement 6 Pro and I'm unable to register PDFelement 7. I'm forced to pay the full price for a perpetual license or a subscription." I can confirm this. Same situation here; Even more. As a PDF Element 6 pro user, I got a mail from Wondershare that I could use PDFElement 6 for free and that it would be installed as a separate program. It has been a hassle installing because the free version was not (!) free, and embedded a watermark in every save. So I bought the app yesterday and decided not to wait for the pro version update. So now I have PDFelement 6 pro and PDFelement 7 side by side on my device, as was clearly indicated when buying the software. Seems now that PDFelement 7 keeps pushing for an upgrade? What upgrade then? If there is a PDFElement 7 pro available this has definitely not been clear from the info on the site. If I ask via the help menu in PDFelement 6 pro if there are any updates: there are not. And now I read on this forum that "the brand new PDFelement pro is here". If so, all I needed was an upgrade? Why didn't the system lead me to this? I don't get it and I'm confused. Can anybody enlighten me?

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