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Tia

Community Manager
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About Tia

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  1. Tia

    Export data from PDF

    Hi Umberto, I have checked file you attached. And I am guessing that might related to the order of form fields or marked areas, then would you like to send me the original file for a further test? Good day. Tia
  2. Tia

    Page sizes

    Hi Lynn, I am sorry for the inconvenience that caused to you. To help us find the reason and fix the problem, can you send us your PDF file where you encounter this problem? Can you also take a screenshot to show us the error so that we can have a test on our side? With more details then we can do best to help with that. Thank you for your cooperation in advance. Tia
  3. Tia

    Page Resizing

    Hi lynn and John, Thank you for your detailed instruction, lynn, we highly appreciated that. And John, you can check the screenshot for a guide. Tia
  4. Tia

    Rotate text

    Hi Steven, I am afraid that our program does not support to rotate text currently. However, I will collect your feedback as a demand request and report to our programmer to carry that feature in our feature updates. Good day, Tia
  5. Hi Scott, PDFelement 6 Pro support to convert PDF to Excel, and extract data from form fields or marked areas. Please check the FAQ link below to learn more about that. https://pdf.wondershare.com/how-to/extract-data-from-pdf-form.html Hope that helps. Tia
  6. Tia

    Creating and using custom dynamic stamps

    Hi Jan, For your info, PDFelement 6 Pro supports dynamic stamp for fixed types, please check the screenshot below.
  7. Tia

    Account

    Hi Alyssa, I have checked your order, and find that your membership will be ebded in 4-17, 2019. And it will auto-subscribe for next 6 month. Do you want to keep our membership? Good day. Tia
  8. Tia

    Radio Button will not fully delete

    Hi Eric, From the screenshot, I am guessing that the file was a scanned one, then please go>"Edit">"OCR" to convert the file to a editable and searchable one. Hope that explains Tia
  9. Tia

    Licensing detals

    Hi David, Generally, one personal license can only be registered with one single computer. But if you need to change computer or re-restructuring system, you can tell us to re-authorize the license. Hope that explains. Good day Tia
  10. Tia

    EDITS DO NOT APPEAR IN SAVED PDF

    Hi there I am sorry for the inconvenience that caused to you. To help us find the reason and fix the problem, can you send us your PDF file where you encounter this problem? Can you also take a screenshot to show us the error so that we can have a test on our side? With more details then we can do best to help with that. Thank you for your cooperation in advance. Good day Tia
  11. Tia

    CPC version license

    Hi there, "CPC" mean you purchased our program through Advertising channel. Hope that explain Good day Bella
  12. Hi there, For your case, please check this how-to link to learn more about data extraction. URL: https://pdf.wondershare.com/how-to/extract-data-from-pdf-form.html Good day Tia
  13. Tia

    Freezes in 5 Minutes with Big Document

    Hi Kenneth, I am sorry for the inconvenience that caused to you. To help us find the reason and fix the problem, can you send us your PDF file where you encounter this problem? Can you also take a screenshot to show us the error so that we can have a test on our side? With more details then we can do best to help with that. Thank you for your cooperation in advance. Or you can send the detailed information to this E-mail: pdfelement@wondershare.cn, our customer service will help with that ASAP. Good day Tia
  14. Hi Richard, I am guessing that the file you need to deal with is a form or application which download on third party. Then the password our program reminded is a kind of permission password which not allow to change the content of the form but only for filling it. We have receive the same report like yours, it is not a problem, but our team will have it improved to hidden that kind of reminder in order to dismiss the misunderstanding. Hope that explains Good day Tia
  15. Tia

    Synchronize

    Hi there, Currently, our desk end programs are not sync with iOS or Android devises. However, we are planning to launch PDFelement 7, then it will connect all our ends program with Wondershare ID. Hope that explains. Good day Tia
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