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Tia

Community Manager
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Everything posted by Tia

  1. Hi UBE, Can you take a video about the issue you have? I will have our programmer to have a check. Thank you so for cooperation in advance. Tia
  2. Tia

    Print in wrong Orientation

    Hi David, That is new to us too about the issue you have mentioned, I will hand to your programmer for a further check. If you have anything can be help, please send to us. And if we have any clue, we will tell you as soon as possible. Have a nice day, Tia
  3. Tia

    Can you open XMA PDFs?

    Hi Dan, Can you send me the file that caused the program for a further check? Thank you for your cooperation in advance. Tia
  4. Hi there, Our program support to create pdf from office. Please check the screenahot: Please have a check, Tia
  5. Tia

    Link showing on PDF document

    Hi there, Did you mean the trail version watermark was add to your file? Then please send me the file, I will help you to remove that. Have a nice day, Tia
  6. Tia

    Form Field Text Properties

    Hi Donna, You can right click the form, go>"Preportities" to change the filled color of form fields. Please check the screenshot. Hope that helps, Tia
  7. Tia

    Print in wrong Orientation

    Hi David, I am so sorry about the inconvenience that brought to you. For better assistance, can you send us your PDF file where you encounter this problem? Can you also take a screenshot to show us the error so that we can have a test on our side? With more details then we can do best to help with that. Thank you for your cooperation in advance. Tia
  8. Tia

    Silent Install Option

    Hi Green, Thank you for your inquiry. If you want to know about silent install, you can e-maill our sales agent Miss Wang: audreyw@wondershare.com, she will tell you the detail information about this part. Have a nice day, Tia
  9. Tia

    Duplicating multiple copies of a form page

    Hi Derrick, Thank you for your question. I understand what feature you are looking for. And our program support to create form in a batch with different names, so that they can work separately. Also, our program support to copy and paste forms from other pdfs. Have a nice day, Tia
  10. Tia

    Registering PDFelement

    Hi Ilya, I am so sorry about the inconvenience that brought to you. From your e-mail I failed to located your order. Then can you send your detailed information to this e-mail:pdfelement@wondershare.com, our customer service will be help. Have a nice day, Tia
  11. Tia

    Buy or Login Ver. 7 Pro

    Hi All, Yes, 7.0.3 has solved the automatically logout issue, I am so sorry for all the inconvenience that brought to you guys. For Jean, can you send your detailed information to this e-mail: pdfelement@wondershare.com, our customer service will be help. Have a nice day, Tia
  12. Hi Thomas, Please send your detailed order information to pdfelement@wondershare.com. Our customer service will be help. Regards, Bella
  13. Tia

    How do I shrink file size of PDFs?

    Hi Gmowat, I am afraid that PDFelement 6 does not support optimize files. PDFelement 6 pro does. Hi Bdolleschal, From the screenshot, it had told the final size after optimze. If there is no more room to reduce, then it has little different whether you choose low. medium,or high. Honor your understanding. Have a nice day, Tia
  14. Tia

    Can you open XMA PDFs?

    Hi Dan, I am so sorry about the inconvenience that brought to you. I wonder whether you are using PDFelement Standard, for only PDFelement Professional support to convert XFA forms. https://pdf.wondershare.com/how-to/convert-xfa-to-pdf.html Hope that explains, Tia
  15. Tia

    Transfer Licence to new PC

    Hi Nils, For your case, please send your detailed license information to this e-mail: pdfelement@wondershare.com, our customer service will be help. Have a nice day, Tia
  16. Tia

    using search

    Hi Penny, I am so sorry about the inconvenience that brought to you. Can you send me some screenshot or the file thay caused the problem for a further check? Thank you for your cooperation in advance. Regards, Tia
  17. Tia

    Modify Page size Mac

    Hi DanF, I am afriad that PDFelement Pro does not support to adjust the page size. Honor your understanding. However, I will collect your feedback as feature demands and send to our programmer. Have a nice day, Tia
  18. Tia

    Request Help - NOT WORKING

    Hi Nugget, I am so sorry for all the inconvenience that brought to you. We are trying to solve this problem cureently, and we will let you know as soon as we get any clue. Have a nice day, Tia
  19. Tia

    Multiple Passwords

    Hi Woodyham, Thank you for your question. I am afraid that our program can not set two password on one file at the same time. Honor your understanding, Tia
  20. Tia

    naming a link?

    Hi Kristin, I know what feature you are looking for, to set a link " the link actually names the URL", first, you need to type down the url, like to screenshots showed. Then click set link, select an area the cover the typed URL, showed on the screenshow and choose "Open a web page", tpye the link name again. Hope that helps, Tia
  21. Tia

    pdfelement not creating document from images, Word, etc

    Hi there, I am so sorry about the inconvenience that brought to you. Can you send your detailed information to this e-mail: pdfelement@wondershare.com, our customer service will be help. Have a nice day, Tia
  22. Tia

    Grouping

    Hi there, Yes, PDFelement supports to create multiple form fields including text field, check box, radio box, etc. Please check the screenshot: Regards, Tia
  23. Hi Everyone! PDFelement emables you to enjoy the easy way to edit, annotate, convert and sign PDF and get control over PDFs like never before. Let us take the paperless challenge with PDFelement, share it to win free gift. Click here 👉: http://bit.ly/2Xx8bpd to take the challenge right away!! Tia
  24. Hi there, I am so sorry to hear. How about transfer your license to PDFelement 6? If that works, please send your detailed order information to pdfelement@wondershare.com. Our customer service will be help. Have a nice day, Tia
  25. Hi there, I have foind your ticket on our support and customer service has helpd you with this issue. Hope you enjoy in using our program. Have a nice day, Tia
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