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Shen

Community Manager
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Shen last won the day on December 28 2019

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About Shen

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  1. Shen

    PDF size ist growing

    Hello, Sorry for all the inconvenience caused to you. You can just optmize you file and it will become 0.42M then. Please contact Wondershare Support by this link for further help: http://support.wondershare.com/en/contact
  2. Shen

    Black Page

    Hello, Sorry for all the inconvenience caused to you. It will be highly appreciated if you send us your original file and we will test on our side. Please contact Wondershare Support by this link for more help: http://support.wondershare.com/en/contact
  3. Shen

    PDF element pro Free

    Hello, So sorry for all the inconvenience caused to you. We offer free trial and no free PDFelement. Hope you kindly understand~ Please contact Wondershare Support by this link if you need further help: http://support.wondershare.com/en/contact
  4. Shen

    Advanced Print

    Hello, You can set the print mode as you want. Please contact Wondershare Support by this link for more help: http://support.wondershare.com/en/contact
  5. Shen

    How do I create drop down lists?

    Hello, Sorry for all the inconvenience caused to you. Please contact Wondershare Support by this link for more help: http://support.wondershare.com/en/contact
  6. Hello, Sorry for all the inconvenience caused to you. Please contact Wondershare Support by this link for more help: http://support.wondershare.com/en/contact
  7. Hello, Sorry for all the inconvenience caused to you. For your case, you need SignX with your job. https://signx.wondershare.com/ Please contact Wondershare Support by this link for more help: http://support.wondershare.com/en/contact
  8. Shen

    Markup text box line width

    Hello, We are sorry to say that we don't support to change the line width of the text box now. Anyway we will contact our product designer for this function issue.
  9. Shen

    making a pdf document interactive to a website-adres

    Hello, Do you mean the "link" function? Much like hyperlinks on the internet, using a "Link" in PDFelement for Mac will allow you to jump to specific PDF file, any page in the same file or to a website. This allows for ease of accessing important data and information in the document, and also to site sources. Please check the attach for PDFelement user guide for Mac. Please contact Wondershare Support by this link for if you need more help: http://support.wondershare.com/en/contact pdfelement-user-guide-mac(1).pdf
  10. Shen

    Importing Images Issue

    Hello, Sorry for all the inconvenience caused to you. Please follow the picture to insert the image.
  11. Shen

    Scanning Forms

    Hello, Sorry for all the inconvenience caused to you. You may perform OCR for your scanned form first and then you can edit it. Please contact Wondershare Support by this link if you need further help: http://support.wondershare.com/en/contact
  12. Shen

    PDFelement - Date Filed Calculation

    Hello, Sorry for all the inconvenience caused to you. Please contact Wondershare Support by this link for more help: http://support.wondershare.com/en/contact It will be highly appreciated if you also send us your original file and we will test on our side.
  13. Shen

    1 or 2 licences ??

    Hello, We are sorry to say that our license can't use in both MAC and Windows. Generally, Mac and Windows versions are two different programs for two different operation systems. So the license for Windows version couldn't register the Mac version and vice versa. Have a nice day~
  14. Hello, Sorry for all the inconvenience caused to you. We are sorry to say that we don't support the setting for the print you want now. Have a nice day~
  15. Shen

    UNICODE problems with cut and paste

    Helllo, Sorry for all the inconvenience caused to you. For your case, can you send us the screenshot of the problem page so that we check what's happening here? It will be highly appreciated if you also send us your original file and we will test on our side. Please contact Wondershare Support by this link: http://support.wondershare.com/en/contact

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