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Shen

Community Manager
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About Shen

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    Acquaintance

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  1. Shen

    Signature dissolving

    Hello, For your case, you may send us your file with the signature via customer support so that we figure out what's happening here and solve it well for you.
  2. Hello, Sorry for all the inconvenience caused to you. You can just type 9 as the font size.
  3. Shen

    Clickable hyperlink

    Hello, Sorry for all the inconvenience caused to you. For your case, you may send us your file with the hyperlink via customer support so that we check what's happening here and solve it well for you.
  4. Shen

    OCR on unsaved document fails

    Hello, Sorry for all the inconvenience caused to you. For your case, you may download our latest version to have a try. https://ssl-download.wondershare.com//cbs_down/pdfelement-pro_full5239.exe?_ga=2.28555134.371926491.1572226955-491098402.1566263413
  5. Hello, Sorry for all the inconvenience caused to you. We are sorry to say that our PDFelement doesn't support to submitt form to email address which our windows version does.
  6. Hello, Please contact us for further help via this link and send us the screenshot or videos so that we better know what's happing here and solve it well for you. http://support.wondershare.com/#/contact?fast=add_ticket
  7. Shen

    Arial narrow font issue

    Hello, Please contact us for further help via this link: http://support.wondershare.com/#/contact?fast=add_ticket
  8. Shen

    Ownership not recognized

    Hello, Please contact us for further help via this link and we will help you solve this problem well. http://support.wondershare.com/#/contact?fast=add_ticket
  9. Shen

    Bug Report - Windows

    Hello, For your case, you may download the lastest version and see if this problem is still exsisted.
  10. Shen

    MS Word/Export Issue

    Hello, For your case, please contact us for further help via this link and offer the screenshot of the problem page and your files so that we check on our side: http://support.wondershare.com/#/contact?fast=add_ticket
  11. Shen

    Create > PDF from Scanner

    Hello, We have undated this function with our latest version. Please download and have a try. https://ssl-download.wondershare.com/mac-pdfelement_full5237.zip?_ga=2.229882846.371926491.1572226955-491098402.1566263413
  12. Shen

    Pdf Element 7 - Mac

    Hello, Sorry for all the inconvenience caused to you. We will add this function later, please look forward to it.
  13. Hello, We just created a watermark and lower the opacity to 80%, it is still 80% opacity as i set after i "save".
  14. Hello, For your case, can you send us the screenshot so that we may see what's happening here? You may try to uninstall it from your computer.
  15. Shen

    Interface-Display / Update / font

    Hello, Sorry for all the inconvenience caused to you. Please contact us for further help via this link: http://support.wondershare.com/#/contact?fast=add_ticket

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