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Shen

Community Manager
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Shen last won the day on February 1

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About Shen

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    Master

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  1. Hello, We support highlight the PDF file and also the conversion from PDF file into html. Please visit our websites for more information about PDFelement. For a better using experience, you may have a free trial first. https://pdf.wondershare.com/?utm_source=wscom&utm_campaign=pe7&utm_medium=home-banner&_ga=2.82941078.1859170407.1574646299-491098402.1566263413 Best wishes~ Best wishes~
  2. Shen

    open second file problem

    Hello, Sorry for all the inconvenience caused to you. Can you tell us what version are you using now? For your case, please kindly open a ticket to Support center and send us the screenshot of the problem page then we will check what's happening here and solve it well for you. Here is the link for you to contact us~ http://support.wondershare.com/en/contact Best wishes~
  3. Shen

    Modify page size

    Hello, Sorry for all the inconvenience caused to you. We only support enlarge the page size with page box. You may use the crop funcion you want to reduce your page size. Here is the link for you to contact us if you need further help. http://support.wondershare.com/en/contact Regards, Lily
  4. Shen

    can't remove proctection problem

    Hello,Sorry for all the inconvenience caused to you. For your case, please kindly open a ticket to Support center and send us the screenshot of the problem page also your original file then we will check what's happening here and solve it well for you. Here is the link for you to contact us~ http://support.wondershare.com/en/contact Best wishes~
  5. Shen

    OCR Setup

    Hello, Do you mean that you want partial OCR function or the data extraction? For more information about data extrcation, please follow the link for more help. https://pdf.wondershare.com/pdf-forms/batch-extarct-data-from-pdf-forms.html Please kindly open a ticket to Support center if you need further help. Here is the link for you to contact us~ http://support.wondershare.com/en/contact Best wishes~
  6. Hello, Sorry for all the inconvenience caused to you. For your case, please kindly open a ticket to Support center and send us the screenshot of the problem page also your original file then we will check what's happening here and solve it well for you. Here is the link for you to contact us~ http://support.wondershare.com/en/contact Best wishes~
  7. Hello, Sorry for all the inconvenience caused to you. For your case, please kindly open a ticket to Support center and send us the screenshot of the problem page also your original file then we will check what's happening here and solve it well for you. Here is the link for you to contact us~ http://support.wondershare.com/en/contact Best wishes~
  8. Shen

    Add new page

    Hello, Please check the following image to insert a page for your PDF file. Please contact Wondershare Support by this link if you need further help: http://support.wondershare.com/en/contact Best wishes~
  9. Shen

    Cannot download Pro

    Hello, Sorry for all the inconvenience caused to you. Please download PDFelement from this link to try again. https://ssl-download.wondershare.com//cbs_down/pdfelement-pro_full5239.exe?_ga=2.256696651.1904524785.1581297592-1855242999.1576580657 Please contact Wondershare Support by this link if you need further help: http://support.wondershare.com/en/contact Best wishes~
  10. Shen

    The file has been changing randomly

    Hello, Sorry for all the inconvenience caused to you. For your case, can you send us the screenshot of the problem page so that we check what's happening here? Please contact Wondershare Support by this link for further help: http://support.wondershare.com/en/contact Best wishes~
  11. Shen

    thumbnail view pane

    Hello, Sorry for all the inconvenience caused to you. You can just right click the page and there will be enlarge the page thumbnail just like the image showed.
  12. Shen

    Cannot change Font in a PDF

    Hello, Sorry for all the inconvenience caused to you. For your case, can you send us the screenshot of the problem page so that we check what's happening here? Please contact Wondershare Support by this link for further help: http://support.wondershare.com/en/contact
  13. Shen

    Activation Problem

    Hello, Sorry for all the inconvenience caused to you. Since there will privacy information for you to activate the PDFelement. We kindly suggest you contact Support to add a ticket for more help. http://support.wondershare.com/en/contact Best wishes~
  14. Shen

    Measurement

    Hello, Sorry for all the inconvenience caused to you. We are sorry to say that we don't support the "ruler' funtion now. Anyway we will update this function with our new version. Let's look forward to it. Best wishes~
  15. Shen

    Print to PDFWondershare

    Hello, Sorry for all the inconvenience caused to you. For your case, can you send us the screenshot of the problem page so that we check what's happening here? Please contact Wondershare Support by this link for further help: http://support.wondershare.com/en/contact Best wishes~

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