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Shen

Community Manager
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    155
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Everything posted by Shen

  1. Shen

    can't remove proctection problem

    Hello,Sorry for all the inconvenience caused to you. For your case, please kindly open a ticket to Support center and send us the screenshot of the problem page also your original file then we will check what's happening here and solve it well for you. Here is the link for you to contact us~ http://support.wondershare.com/en/contact Best wishes~
  2. Shen

    OCR Setup

    Hello, Do you mean that you want partial OCR function or the data extraction? For more information about data extrcation, please follow the link for more help. https://pdf.wondershare.com/pdf-forms/batch-extarct-data-from-pdf-forms.html Please kindly open a ticket to Support center if you need further help. Here is the link for you to contact us~ http://support.wondershare.com/en/contact Best wishes~
  3. Hello, Sorry for all the inconvenience caused to you. For your case, please kindly open a ticket to Support center and send us the screenshot of the problem page also your original file then we will check what's happening here and solve it well for you. Here is the link for you to contact us~ http://support.wondershare.com/en/contact Best wishes~
  4. Hello, Sorry for all the inconvenience caused to you. For your case, please kindly open a ticket to Support center and send us the screenshot of the problem page also your original file then we will check what's happening here and solve it well for you. Here is the link for you to contact us~ http://support.wondershare.com/en/contact Best wishes~
  5. Shen

    Add new page

    Hello, Please check the following image to insert a page for your PDF file. Please contact Wondershare Support by this link if you need further help: http://support.wondershare.com/en/contact Best wishes~
  6. Shen

    Cannot download Pro

    Hello, Sorry for all the inconvenience caused to you. Please download PDFelement from this link to try again. https://ssl-download.wondershare.com//cbs_down/pdfelement-pro_full5239.exe?_ga=2.256696651.1904524785.1581297592-1855242999.1576580657 Please contact Wondershare Support by this link if you need further help: http://support.wondershare.com/en/contact Best wishes~
  7. Shen

    The file has been changing randomly

    Hello, Sorry for all the inconvenience caused to you. For your case, can you send us the screenshot of the problem page so that we check what's happening here? Please contact Wondershare Support by this link for further help: http://support.wondershare.com/en/contact Best wishes~
  8. Shen

    thumbnail view pane

    Hello, Sorry for all the inconvenience caused to you. You can just right click the page and there will be enlarge the page thumbnail just like the image showed.
  9. Shen

    Cannot change Font in a PDF

    Hello, Sorry for all the inconvenience caused to you. For your case, can you send us the screenshot of the problem page so that we check what's happening here? Please contact Wondershare Support by this link for further help: http://support.wondershare.com/en/contact
  10. Shen

    Activation Problem

    Hello, Sorry for all the inconvenience caused to you. Since there will privacy information for you to activate the PDFelement. We kindly suggest you contact Support to add a ticket for more help. http://support.wondershare.com/en/contact Best wishes~
  11. Shen

    Measurement

    Hello, Sorry for all the inconvenience caused to you. We are sorry to say that we don't support the "ruler' funtion now. Anyway we will update this function with our new version. Let's look forward to it. Best wishes~
  12. Shen

    Print to PDFWondershare

    Hello, Sorry for all the inconvenience caused to you. For your case, can you send us the screenshot of the problem page so that we check what's happening here? Please contact Wondershare Support by this link for further help: http://support.wondershare.com/en/contact Best wishes~
  13. Shen

    How to remove the trial-version-link

    Hello, Sorry for all the inconvenience caused to you. For your case, can you send us the full screenshot of the problem page so that we check what's happening here? Please contact Wondershare Support by this link for further help: http://support.wondershare.com/en/contact Best wishes~
  14. Hello, Sorry for all the inconvenience caused to you. For your case, you may need data extraction function. Here is the link to guide to how to extract the data. https://pdf.wondershare.com/pdf-forms/batch-extarct-data-from-pdf-forms.html Please contact Wondershare Support by this link for further help: http://support.wondershare.com/en/contact Best wishes~
  15. Hello, Sorry for all the inconvenience caused to you. We are happy to hear that the problem has been solved. Please contact Wondershare Support by this link if you need further help: http://support.wondershare.com/en/contact Best wishes~
  16. Hello, So sorry for all the inconvenience caused to you. Please contact Wondershare Support by this link for further help: http://support.wondershare.com/en/contact Best wishes~
  17. Shen

    Digital signatures are blurry

    Hello, Sorry for all the inconvenience caused to you. For your case, can you send us the screenshot of the problem page so that we check what's happening here? Please contact Wondershare Support by this link for further help: http://support.wondershare.com/en/contact
  18. Shen

    Stop setting default viewer after update

    Hello, Sorry for all the inconvenience caused to you. There will be an option for you to decide if you want PDFelement as your default PDF open sofware when you install the PDFelement. Please check again. Please contact Wondershare Support by this link if you need further help. http://support.wondershare.com/en/contact
  19. Shen

    pdfelement digital signature

    Hello, Sorry for all the inconvenience caused to you. For your case, can you send us the video of the problem so that we check what's happening here? It will be highly appreciated if you also send us your original file and we will test on our side. Please contact Wondershare Support by this link for further help: http://support.wondershare.com/en/contact
  20. Shen

    Ignores Duplex Printing Settings

    Hello, Sorry for all the inconvenience caused to you. We are sorry to say that we don't support duplex print now. Hope you kindly understand. Please contact Wondershare Support by this link if you need further help: http://support.wondershare.com/en/contact
  21. Shen

    Set default page size on opening

    Hello, Sorry for all the inconvenience caused to you. Please check the attach for PDFelement user guide so that you may better use PDFelement. Please contact Wondershare Support by this linkif you need further help: http://support.wondershare.com/en/contact pdfelement-user-guide-mac.pdf
  22. Shen

    Embedding Fonts for Forms

    Hello, Sorry for all the inconvenience caused to you. For your case, can you send us the screenshot of the problem page so that we check what's happening here? Please contact Wondershare Support by this link for further help: http://support.wondershare.com/en/contact
  23. Shen

    huy

    Hello, Sorry for all the inconvenience caused to you. For your case, can you send us the screenshot of the problem page so that we check what's happening here? It will be highly appreciated if you also send us your original file and we will test on our side. Please contact Wondershare Support by this link for further help: http://support.wondershare.com/en/contact
  24. Hello, Sorry for all the inconvenience caused to you. For your case, can you send us the screenshot of the problem page so that we check what's happening here? Please contact Wondershare Support by this link:for further help. http://support.wondershare.com/en/contact
  25. Shen

    Converted PDF file doesn't open automatically

    Hello, Sorry for all the inconvenience caused to you. The created PDF file will be opened automatically with PDFelement if you just create PDF by PDFelement. Please contact Wondershare Support by this link if you need further help: http://support.wondershare.com/en/contact

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