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  1. Chen

    Forms on Android

    Hi CarlvanBlerk, Thanks for your concerning with our product. Compare to PDFelement for Windows and Mac, Android version is very new and it needs a lot of functions to be developed. At present Android version does not support FORM recoginzation. We will speed up to work out this feature in the coming releases. Thanks, Gary
  2. Chen

    no upgrade reflected on my account

    Hi Julien, We've set service@geoquantumlandandhomes.com to be premium account, please log in to check it. Sorry for any inconvenience. Thanks Gary
  3. Chen


    Hi there, Sorry for any inconvenience. It is OK now. Please try it.
  4. Hi Chris, Does your issue happed in the page setting signature? If so, please firtly click the button "Send For Signature", then it will transfer to another page. In this page, please click the button "Submit Signature", then will be OK. Thanks, Gary
  5. Chen

     Esign won't open the last page of my pdf

    Hi Susan, Sorry for any inconvenience, we've sent an email to you, please check it.
  6. Hi Susan, Sorry for any inconvenience, we've sent an email to you, please check it.
  7. Hi Susan, Sorry for any inconvenience, we've sent an email to you, please check it.
  8. Hi Susan, Sorry for any inconvenience, we've sent an email to you, please check it.
  9. Chen

    Can't log in to Esign

    Hi Susan, What is your eSign+ account? Is it sierrasue10@gmai.com?
  10. Chen

    Problems signing

    Hi there, We test the issue on Safari and Firefox, it works OK. I suggest you use the latest version of these two browsers and clear the browser cache firstly. Feel free to contact me if you have any issue. Thanks, Gary
  11. Chen

    eSign+ API

    Hi Adrian, Thanks for concerning eSign+. We are now working on Multi-Users feature, bulk sends feature, and these two features would be a bit time-consuming, I am afraid eSign+ API will be postpone after that. Thanks, Gary
  12. Chen

    Problems signing

    Hi there, When you say "signed the document the computer didn't recognize", do you mean when you click the blue box it has no action response for you to enter any message? If so, please use Chrome in Windows to do it temporarily, we will fix this issue on Firefox and Safari as soon as possible. Also, if it still pop out saying "hadn't signed yet", it means there are still signature on the document you need to enter, which would be fields like "Signature", "Date","Title","Company", so please check it. We will let you know once we fixed this issue. Thanks, Gary
  13. Chen

    Integration of esign

    Basically, for integrate function, we will priority consider Salesforce system, then will be some customize API, it depends on user requirment and resource we have. Will you tell us what industry and what scenes you would like to use eSignature?
  14. Chen

    Integration of esign

    Hi Ravi, I am afraid at present we do not provide such function, while we will consider your demand seriously, will you tell me what exactly dot net application do you want to integrate? Microsoft Office? or Outlook? Thanks, Gary
  15. Chen

    Status of documents

    Hi there, We've finished delete function today. After we launch the product, it will work. So you can try it later today. The 'delete' function appears on 'My Document' Thanks, Gary

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