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I no longer need to send clients electronic contracts and so I do not need this service. I cannot find a way to cancel my monthly subscription. I could not even find a way to change my billing method if I wanted to. Please cancel my monthly subscription. Order # AG59918870

 

Thanks 

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Hi Elite,

 

I have sent an email to you directly, please check your email.

 

Thanks

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Hi Elizabeth,

 

I noticed the program you purchased is  Wondershare dr.fone toolkit for iOS (Mac), however this community is for PDFelement program only. Generally, you can go to our support center (http://support.wondershare.com) to submit your request, our support team will reply back to you. For your case, I have already helped you created a ticket in the support center, so my colleague will get back to you via emails directly.

 

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I also no longer need to send clients electronic contracts and so I do not need this service. I cannot find a way to cancel my monthly subscription. Please cancel my monthly subscription and thank you.

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Hi WelstandGroup,

 

Could you please provide your order number or the email address you used to purchase? I will have further check for you.

 

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Hi WelstandGroup,

 

I have canceled the monthly subscription for you. In the future, if you need to send contracts again, we hope our eSign+ service is still your first choice.

 

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Hi Chris,

 

We are sorry for the issue, I have sent email to you directly, so please check your email for further information.

 

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11 hours ago, Daphne said:

Hi Chris,

 

We are sorry for the issue, I have sent email to you directly, so please check your email for further information.

 

Thanks

 Dear Daphne,

 

      I have responded, can you please tell me what the next steps are for cancelation and refund? Thank you!

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