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Nick Tria

Printing Defaults

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My client is using PDFelement 6 on a Windows 10 PC with multiple printers installed.  The default printer is a color printer which is configured to default to black & white.  When printing a PDF, PDFelement defaults to color printing, despite the system printing settings being configured otherwise.  How can I get PDFelement to respect the system default printer settings?

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Open print from file menu then select your printer, you can specify the printer properties under the printer selected

 

Change the settings to print black and white 

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Hi Nick,

 

To help us better figure out this problem , can you attach your PDF file here and confirm the program version for us? 

Please open the program and click Help>About to check about the program version and take a screenshot to show us.

 

With more details, we will have a further check.

Heidi

 

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Here is the screenshot of the Help > About screen.  Any PDF generates this issue.  I could not provide an example due to it containing private information.

Wondershare about screen.png

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Hey Nick, 

 

You can upgrade to PDFelement 6.3 under "Help" -> "Check for Upgrades". Many of the bugs have been fixed in our newest version. Let me know if the problem still persists after upgrade. 

 

Best,

Rebecca

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