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GeoFiggy

PDF Element Combine Files

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HI on attempting to combine files in Ver  5.12.1 I keep getting the following error message: " File(s) Fails to be loaded" when either Drag and Drop OR "Add" on browse. It used to work before but now it does not.

 

Any ideas?

 

2017-12-03_9-34-22.jpg

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Sorry, just found the solution in the Forum.  Moved my files to the desktop which has a less complex path and it worked.

 

Please disregard this request for help.

 

Thanks

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Hi GeoFiggy,

 

I am glad you have figured it out. 

 

Actually, we have already released the newly upgraded program Wondershare PDFelement 6 Pro.  You are welcome to download the free trial version from the link below to have a test as well: https://pdf.wondershare.com/

 

Thanks

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Hi,                                      May 1, 2018

 

I have PDF element 6 Pro. Combining PDF files used to work fine for me, now it doesn't work.

I did try moving the files I want to combine to the desktop but when I drag them them they get blocked with a circle with a slash through it.

 

Please help me resolve this.

 

Thankyou, Phil

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Hi Phil, 

 

I am unable to recreate your issue. 

What version are you using? And are you on Windows or Mac? 

 

Best,

Rebecca

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On 12/4/2017 at 1:53 PM, Daphne said:

Hi GeoFiggy,

 

I am glad you have figured it out. 

 

Actually, we have already released the newly upgraded program Wondershare PDFelement 6 Pro.  You are welcome to download the free trial version from the link below to have a test as well: https://pdf.wondershare.com/

 

Thanks

I have just downloaded this trial version, thought it was impressive, but I have the same "failed to load" error message, which is why I am in the community, first thing I trialed and it failed.   I have all files on google drive, and it want combine anything.

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On 12/4/2017 at 1:53 PM, Daphne said:

Hi GeoFiggy,

 

I am glad you have figured it out. 

 

Actually, we have already released the newly upgraded program Wondershare PDFelement 6 Pro.  You are welcome to download the free trial version from the link below to have a test as well: https://pdf.wondershare.com/

 

Thanks

Just downloaded trial version thought it looked good, nothing seems to work well.  First thing I did was combine 2 files, and got the same error message "failed to load".  All my files are on Google drive.

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20 hours ago, Trish Saxelby said:

Just downloaded trial version thought it looked good, nothing seems to work well.  First thing I did was combine 2 files, and got the same error message "failed to load".  All my files are on Google drive.

Hi Trish,

Are all the files on your local system or are they on a network drive (Previewed from Google Drive)? Unfortunately, we currently don't have support to select/open PDF documents stored online.

 

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