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Hi there,

 

Sorry for the delayed reply due to the Chinese New Year Holiday.

 

I wonder what recipients refer to here? Do you want to add some message or add attachments to an email? 

 

Our product supports to add some message together with the PDF to be sent in the email.  Please see screenshot attached below. 

Image 9.png

 

If you want to add attachments to an email, I am afraid that currently our service does not support this. We will consider this feature in the future.

 

For the uploading PNG as the signature file but failing to be displayed correctly, can you take a screenshot to show us this problem and also send us both the PNG file and your original PDF file so that we can have a test on our side?

 

Thanks for your understanding and support.

Heidi

 

 

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