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robertpaulburns@gmail.com

Registrtion

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I am unable to register Wondershare PDFelements 6.  Each time it comes up that I have procured the trial version whereas I have purchased the program and therefore I can not register the program.  Searching Wondershare Help did not help and there does not seem to be a manual to download.

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Hey Robert, 

 

Thanks for getting in touch.

 

There are a few possibilities for this:

1) Did you purchase PDFelement 6 Standard or PDFelement 6 Professional? Occasionally I find that people purchase one but download the other. They are two separate products so the code only works with the one your purchase. 

2) There may be a a glitch of some sort. If this is the case, please email me at rebeccac@wondershare.com with your invoice number/purchase receipt. I'll take a look from the backend and see what we can do. 

 

Best,

Rebecca

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