robertpaulburns@gmail.com 0 Posted May 30, 2018 I am unable to register Wondershare PDFelements 6. Each time it comes up that I have procured the trial version whereas I have purchased the program and therefore I can not register the program. Searching Wondershare Help did not help and there does not seem to be a manual to download. Share this post Link to post Share on other sites
Rebecca 31 Posted May 31, 2018 Hey Robert, Thanks for getting in touch. There are a few possibilities for this: 1) Did you purchase PDFelement 6 Standard or PDFelement 6 Professional? Occasionally I find that people purchase one but download the other. They are two separate products so the code only works with the one your purchase. 2) There may be a a glitch of some sort. If this is the case, please email me at rebeccac@wondershare.com with your invoice number/purchase receipt. I'll take a look from the backend and see what we can do. Best, Rebecca Share this post Link to post Share on other sites