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We are sad to see you go, but if you would like to request a refund, please visit our customer support system to submit a ticket. Once you have submitted your ticket, you will receive a response within 2-3 business days.

At PDFelement, our goal is to make sure that every customer enjoys their experience with our products and services. Refunds will generally be approved for situations where there are technical issues with the software that are out of the customer’s control. Once a refund has been issued, the corresponding license will be deactivated. Refunds will not be approved for situations of customer negligence, credit card fraud, and price match requests.

Please see our refund policy page for additional information.

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