Jump to content
Adrian Plopeanu

Number of authorized installations?

Recommended Posts

Hey Adrian, 

This pop-up typically appears when the software is installed in more than one device. Even if the program is un-installed, the system still considers it an installation. We are able to reset it for you on the backend. I'll send you an email 🙂 

Best,

Rebecca 

Share this post


Link to post
Share on other sites
31 minutes ago, Adrian Plopeanu said:

I have changed my hard drive and reinstall Windows.

Changing hard drive would do it as well. 

Share this post


Link to post
Share on other sites
23 hours ago, Shubhi said:

I am seeing the same error. Could you please help.

I'll send you an email to the address you've provided on the forum! 

Share this post


Link to post
Share on other sites
5 hours ago, National Check Resolution Inc said:

I have been having the same issue since yesterday.  We can not log in, nor can we view documents that have been emailed to us by Wondershare.  When is this issue going to be fixed????

Thanks for reporting this issue! I believe you are using the Sign X product, and I've forwarded this to the developers. Hopefully you'll be able to log in soon. 

Share this post


Link to post
Share on other sites
On 10/3/2018 at 3:16 AM, Rebecca said:

Thanks for reporting this issue! I believe you are using the Sign X product, and I've forwarded this to the developers. Hopefully you'll be able to log in soon. 

I have met the same error,would u please help me solve it?thx

Share this post


Link to post
Share on other sites
23 minutes ago, Heidi Chan said:

您好,

我们这边查了下,后台有发现超过两台电脑同时注册使用哦。

there is something wrong with my windows,so I reinstall my windows serval times,which leads to the overunmbers of authorized installations.how can we fix it

 

Share this post


Link to post
Share on other sites
1 minute ago, Heidi Chan said:

不同版本?安装不同版本的时候,它是会先卸载原来的,然后再安装新版本。

我的意思是,我同一台电脑,因为重装系统,重复注册了好几次。

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Digitize paperwork and accelerate the way you create, prepare and sign documents.

Available for Windows, Mac, iOS, & Android.

Try Free Buy Now
Start your free trial!

Skip and Download

×
Start your free trial!

Skip and Download

×
×