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Herb73

Problems/Bugs on the Mac. PDFElements Pro

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Hello, I am new to PDFRElements 6 Pro Mac. I encounter some problems. A document with protection does not show the content when it is opened. Making a pdf with Original Size it is not that but an A4 while it was much smaller in size. When I choose my own as 29,7 x 21 cm landscape it  is again in portrait. Do I do something wrong.

And another thing is that PDFE 6 Pro writes a lot of temporary files in a hidden folder which are deleted when you quit the program. But because they were written there they can be recovered I think and this might cause problems with sensitive information.(HD > Command Shift dot> Private > Var > Folders > V_ kBib...... > T com.wondershare.PDFelement6.Professiona)

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Hi Herb

Please rest assured those temporary files in a hidden folder are just for cache. The deleted file cannot be recovered/collected. 

For the first issue, can you send us the document?

Thanks in advance. 

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