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sunnylhy

OCR doesn't work

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I just purchased pdf element pro mac. I am trying the use OCR. When I click perform OCR, save box comes out. When I click save, the program shut down automatically. Please help. 

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I got this error message when i install your file. PDFelement 6 Pro is damaged and can't be opened. You should move it to the trash. Please help. 

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Hi Sunnylhy,

Sorry for the inconvenience. It is advised to put the damaged package into the trash by the following steps:

1. Open a Finder window and navigate to /Applications/ 2. Find our app. 3. Right click it and select "Move to Trash"

Can you tell me your licensed email address? I will send you a package file for your installation. 

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