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Geoff Bradley

Data inputting

Question

First timer 

Trying to edit a Government PDF

Filling in the form I experienced the following problem, in one paragraph the Font switched to italic and it could not be changed back in the properties area.

Also when inputting over a lined part of the form it removes the original line. When choosing the underlined characters from the properties area

the underline appears a half line lower and approximately 2" later.

Could this be a problem in the original PDF or have I missed something.

Thank you for your attention

Help!!  Geoff B

 

 

 

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Hi Geoff,

I  am sorry for the inconvenience caused. To help us better figure it out, could you please send me the original PDF so that we can do more test on our side?

Look forward to your reply.

Best, 

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On 1/6/2019 at 8:32 PM, Heidi Chan said:

Hi Geoff,

I  am sorry for the inconvenience caused. To help us better figure it out, could you please send me the original PDF so that we can do more test on our side?

Look forward to your reply.

Best, 

 

POA Test.pdf

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Hello Heidi

I am new at this game and replied to my personal e mail with the sample as requested. 

I have sent a duplicate to you hope this is OK

I have to get used to the protocol 

Geoff B

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Hi Geoff B,

Thanks for sending me this file. 

We downloaded your PDF to have a test but failed to replicate this issue. 

Could you please record a video and send it to us to show us how do you replicate this issue?

If this is acceptable, please upload the video to this link: www.wetransfer.com and our email address is: customercenter.wonder@gmail.com. After you upload it successfully, please confirm back to me, I will download it to have a test on our side.

Thanks in advance. 

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