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Kathy Mackay

PDF Element 6 for MAC not working after registration

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Posted (edited)

Hi,  I bought and paid for PDF Element 6 for MAC and finally figured out how to register it and now I still can't remove my watermarks.  I have tried logging in various locations probably 20 times.  Please help.  I need to send this to the printer tomorrow.  Thanks  My email is coppercak@aol.com

 

 

Edited by Kathy Mackay

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Hi Kathy,

Did you fail to remove the watermark from your PDF file? Can you send us your PDF file so that we can have a further test on our side?
My guessing is that you used the trial version of PDFelement  6 Professional to add watermark on your file which cannot be removed by the registered version of PDFelement 6(the program you paid for).

Please let me know if there is anything I can help.

Heidi

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