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Jonathan Woodard

Images failing to show anything but white

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I've scanned a book, and uploading 50, 100, or 150 pages at a time. In each situation, as I scroll down to look at images, many of them fail to show anything but white. I try saving the document, and it SOMETIMES gets it to show up some of the images. Other times, I have to close the program and open the file again, which gets it to show more images until 1-5 minutes when the images start turning white again. How to get images to always show?

pdfelement_white_images.jpg

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Hi Jonathan,

It is assumed to be a rendering issue. Could you please send us this specific PDF for our further analysis and improvement?

Thanks in advance. 

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Hi Peter,

I am sorry for the inconvenience that caused to you. To help us find the reason and fix the problem, can you send us your PDF file where you encounter this problem? Can you also take a screenshot to show us the error so that we can have a test on our side? 

With more details then we can do best to help with that.

Thank you for your cooperation in advance.

Have a nice day,

Tia

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