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Scott Guillot

PDF extraction to excel....WHY IS IT SO DAMN HARD TO GET SUPPORT?

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I bought this garbage as a trial for several companies I run.  I simpley scan multiple tickets each day into a PDF file and want to extract certain information from those tickets into an excel format.

I tell the software what to extract, I bring in a simple pdf file, maybe 17 pages (all exactly the same), and this garbage software only will take the info from the first page and NO MORE.  Why in the F would I want to do a 1 page extraction into excel?

 

The company WILL respond to your email, but it wont be any specific help, just some general reply saying they would love to help, just let them know how.  "How" being exactly what was in the original help email.

 

It's a sham, stay away and search for other softwares that do what you need.

I'll never understand why a company has NO support for guys like us who want to give them our money.

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Before purchasing this software, I decided to ask about extracting information from receipts to csv file, but have not received a response back yet. Will let you know if I receive a response that may help... I'm saddened to see that you have not received support for your issue yet.

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