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MikeV99

Password Protection Locks out Printing

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Windows version only, Mac versions does not have the problem (yet). 

Widows 10 -- open pdf, password protect to open document (permissions not changed). Save file and then open in Edge. Printing not allowed. Depending on the app after the open password is processed any attempt to Print results in a request for a permission password which does not exist. Fortunately I can go to Mac to add an open password or use a small Windows app to do same. Windows version needs to be fixed.

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Hi there,

I am so sorry about the inconvenience that brought to you. For your case, we would like to offer a free license to Password Remover as a back plan. And I will issue this to our programmer to have a further test. And I will get back to you with a solution as soon as possible.

URL: http://download.wondershare.com/pdf-password-remover_full526.exe?_ga=2.256611723.1853744084.1554885303-1043557109.1548744928

E-mail: computer.pdf.element.forum@mtv-online24.info   Licensed code:  A0D2E92094EA473EE5C915358014E342

Hope that helps.

All best,

Tia

 

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