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Blank page when Print file to Wondershare PDFElement printer

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Blank page when Print file to Wondershare PDFElement printer

From another program I want to export to pdf file and I get a Blank page when Print file to Wondershare PDFElement printer. If I select File tab or Page taband after select Home or another menu tab I get the proper pdf file.
See Attach 1 and 2.

 

I tried to print again from external program with Wondershare PDFElement printer and get this mesage - see attach 3.

 

 

Blank page  when Print file to Wondershare PDFElement printer.jpg

Blank page Wondershare PDFElement printer when Select Page menu tab.jpg

Astro PDF file message.jpg

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Thank you for your feedback, I have tested some files on our end and they printed well. Then I am guessing that might happened in particular file, then can you send us the sceenshoted file for a further test? We will keep your file on high confidential. Or you can send you file to our e-mail: pdfelement@wondershare.cn

Thank you for your cooperation in advance.

Have a nice day,

Tia

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Hi,

I sent the files in the beta topic named - Issues if moving selected group of items in pdf file.  Auto Center is working?

I checked again and the issue is not related with printing, rather with the pdf page which is quite complex - has a lot of small lines, circles etc.

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