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Guest Frank

Buy or Login Ver. 7 Pro

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Guest Frank

Hello,

although I bought the version 7 Pro, every time I start the program I get a message to buy the program or to log in. When I log in, the purchase notice disappears. However, I have no ambitions to log in every time I start the program. Please clarify!

Regards,

Frank

 

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Guest Still no response

Hello, anybody there to care about customer???

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Hi there,

I am so sorry about the inconvenience that brought to you.

The login system has some kind of bug, and our programmers is working on that issue.

And we will let your know if we get any progress.

Have a nice day,

Tia

 

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Guest Kevin

I have the same problem. Version 5 worked just fine. I HATE this in Version 7. Tried to use support, each time it said problem with server. Service is getting worse.

 

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Hi, I have the same problem!!! but, when I want to login the buttom says REGISTER not LOGIN, and if I put my user and pass... its says that I can't use an user existing email. Can you help? 

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I have the same problem. Support sent me link for a new version. Did not work. Still have the same problem. Getting close to asking for my money back.

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same problem, V7 i cant login in, return error at login "email is not associated with any existing account" i cant work, in one months three times same problem.

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Just installed version 7.03. Login NOW WORKS. Closed program and restarted, did NOT have to login again. Finally!

On to the next problem - Fill Forms, NOT working

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Posted (edited)

Bonjour,

J'ai acheté la version 7 Pro, la version 6 fonctionnait très bien, mais je ne peux même pas me connecter, malgré la réinitialisation du mot de passe.

Je ne suis même plus reconnu comme étant client.

On me demande à chaque fois de régler de nouveau à chaque fois que j'entre dans le logiciel.

Je sens que je vais demander le remboursement.....

Edited by BRICOUT JEAN

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Bonsoir,

il y a un pilote dans l'avion??????

cela n'est décidément pas très sérieux.

La moindre des choses est de pouvoir obtenir une réponse......

Elle ne vient pas, vos services sont donc bien dépassés par les évènements

 

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On 10/07/2019 at 14:05, BRICOUT JEAN said:

Bonjour,

J'ai acheté la version 7 Pro, la version 6 fonctionnait très bien, mais je ne peux même pas me connecter, malgré la réinitialisation du mot de passe.

Je ne suis même plus reconnu comme étant client.

On me demande à chaque fois de régler de nouveau.

Je sens que je vais demander le remboursement .....

Bonjour,

J'ai réinstallé la version 6 Pro

Merci de bien vouloir me rembourser les 77.40€ réglés pour cette version 7 totalement inopérante

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Hi All,

Yes, 7.0.3 has solved the automatically logout issue, I am so sorry for all the inconvenience that brought to you guys.

For Jean, can you send your detailed information to this e-mail: pdfelement@wondershare.com, our customer service will be help.

Have a nice day,

Tia

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