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Jared71

PDF editor corrupted my file on a save.

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I worked on a pdf file for several hours and kept saving over the top of the document so I didn't have 20 versions of .save.   The last time I saved, the file became corrupted and I lost several hours of work. 

I talked to customer support several times and they were unable to fix the pdf.  They have no pdf repair program.  How can that be, they are in the business of editing pdf's .  I gave them the original file and the new file and all the log files and they were unable to do anything with it.

They refunded my money but now I am 10+ hours out of my time.  Quite unhappy.

 

Q191011144357067039148 Wondershare PDFelement for Windows-Individual Perpetual License(1 User) USD 79.00 10/10/2019 Refunded Download

 

 

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Dang, I can't even edit my own post. No refund as of yet.

Edited by Jared71

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